Privacy Policy

Introduction

Fresh Box ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and delivery address
• Payment information (processed securely through our payment providers)
• Order history and preferences
• Communication preferences

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and our services
• Send you marketing communications (with your consent)
• Improve our services and customer experience
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Delivery partners to fulfill your orders
• Payment processors to handle transactions
• Service providers who assist in our operations
• Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Lodge a complaint with a supervisory authority

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]
Phone: 1300 FRESH BOX